We care about you

& the trust you give us


KwikBuck puts anything at your fingertips. Understanding how and why we use your information should be just as easy. Our Privacy Policy and Privacy FAQs provide the latest information about the data we collect and how we use it. We also want you to know a few more things about our approach to privacy;

Your data works for you

We use your data to provide convenient transportation and delivery options, to help drivers maximize their earnings, and to protect the safety and security of our users. And we don’t rent or sell your data — to anyone

Safety First

Your data enables us to determine the safest pick-ups and drop-offs, deter unsafe driving habits, help you avoid accident-prone roads, and to develop new features to get where you’re going, safe and sound

You are in control

Through the settings in the KwikBuck app or on your device, you can choose when to share your location, sync your contacts and calendar, personalize your app, and even delete your account

Frequently asked questions

KwikBuck is available in hundreds of cities worldwide. Tap below to see if yours is one of them.

KwikBuck is available in hundreds of cities worldwide. Tap below to see if yours is one of them.

KwikBuck is available in hundreds of cities worldwide. Tap below to see if yours is one of them.

KwikBuck is available in hundreds of cities worldwide. Tap below to see if yours is one of them.

KwikBuck is available in hundreds of cities worldwide. Tap below to see if yours is one of them.

Learn more about

KwikBuck’s privacy policy

Privacy Policy

We are committed in respecting the privacy of every person who accesses the website KwikBuck Website. Your privacy is important to us and we strive to take reasonable care and protection of the information we receive from you.

This Privacy Policy sets out the basis on which we collect any data from you, or that you provide to us and the manner in which it will be stored, used and/or processed by us. By accessing the Website and/or availing any services provided by the Website you hereby agree to the Privacy Policy and be bound by the Website terms and conditions. Please read the following Privacy Policy carefully to understand our practices regarding your personal data collection, usage and processing.

By accessing the Website or our app and providing us your information, you hereby consent to the collection and use of your information for the purposes disclosed in this Privacy Policy. You are providing the information out of your free will. If we change our Privacy Policy we will post the changes on this link. Your continued use of the Website will constitute your agreement to any such changes.

Information we collect and use

When you use or register with the Website, we may ask you to provide us with certain personal and non-personal information. We take personal information such as your name, surname, telephone number, mobile number, email address, postal address and payment information that you provide to us when you register an account on our Website, place an order, participate in a contest, promotion, or when you participate in the points program, or even write product reviews, post user or customer-generated photographs and content, or create product collections, Favourites lists and other user-generated content. We may use this information taken online to process to fulfil your order.

We also collect email addresses at various site locations in order to send you necessary order-related messages such as order confirmation, dispatch confirmation, or any communication related to your order.

We may collect and use your personal information to:

  •  Send you, from time to time, via email or SMS, updates or news regarding the Website or App  and its offerings;
  • Transfer information about you if we are acquired by or merged with another company;
  • Send you updates or news regarding the Website and its offerings, but you may choose not to receive email of this type by intimating us through email;
  • Allow you to subscribe to our newsletters;
  • Seek your feedback or to contact you in relation to the Website or App and the services offered;
  •  Administer or otherwise carry out our obligations in relation to any agreement you have with us;
  • Anticipate and resolve problems related to the Website and its services;
  • Respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; and
  • To investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of the Website or as otherwise required by law.

In addition, we may collect, track and maintain your non-personal information such as which products or services you are interested in, as well as the web pages and links you have visited, as well as your Website usage patterns and statistics including the domain name and the name of the web page from which you visit our Website, how much time you have spent on each of our web pages, the Internet Protocol (IP) address associated with your computer, operating system and platform, transaction history, pages viewed, information searched for or requested for and other relevant statistics and whatever else might enable us to enhance and personalize your experience with us. We also monitor Website use and traffic patterns to improve our Website design and the products and services we offer. This information is also collected to provide you with an efficient, better, customized and/or reliable services and user experience when you visit the Website as well as to improve the Website and to send you periodic emails and newsletters.

To serve you better, we may combine personal information you give us online or via mobile or Smartphone device. We may also combine that information with publicly available information and information we receive from cross-reference with select partners and other third parties. By combining this information, we are able to communicate better with you about our products and services, special events and promotions, and better able to personalize your experience.

We may also remove all the personally identifiable information and use the rest for historical, statistical or scientific purposes.

This Privacy Policy applies only to information collected through our Website and not to information collected offline.

Disclosure to third parties

We do not sell, trade, or otherwise transfer to any third party your personally identifiable information. This does not include trusted third parties/partners who assist us in operating our Website, conducting our business, or servicing you, so long as those third parties/partners agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with any law, enforce our Website policies, or protect ours or others’ rights, property, or safety. However, your non-personal identifiable information may be provided to other parties for marketing, promotion, advertising, or other uses/purposes.

However, we may disclose any or all of your personal and/or non-personal information to our group companies, affiliates or subsidiaries.

You authorize us to exchange, transfer, share, part with any and all information (personal and non-personal Information), across borders and from your country and jurisdiction to any other countries and jurisdictions across the world, with any agent/third party service provider/partners as may be required by law, customary practice, statistical analysis, verification or risk management and shall not hold us liable for use or disclosure thereof.

Cookies Policy

By using KwikBuck Site, you are consenting to our use of cookies and other tracking technology in accordance with this notice. If you do not agree to our use of cookies and other tracking technology in this way, you should set your browser settings accordingly or not use the KwikBuck Site. If you disable cookies that we use, this may impact your user experience while on the KwikBuck Site.

What are Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

How KwikBuck uses them

KwikBuck uses cookies to gain a better understanding how visitors use this website. Cookies help us tailor KwikBuck websites to your personal needs, to improve their user-friendliness, gain customer satisfaction feedback on our websites (through designated partners) and to communicate to you elsewhere on the web. To enable this some cookies are applied when you enter our sites.

KwikBuck keeps all the information collected from cookies in a non–personally identifiable format. KwikBuck cookies located on your computer do not retain your name or your IP address.

What type of Cookies do we use?

The following types of cookies are used on KwikBuck websites.

  • Necessary cookies
    These are cookies that are strictly necessary for the operation of a website. Without these cookies, this website won’t work properly. Accordingly, we are not asking you for your specific consent for those cookies. For all other cookies your informed consent is required.
  • Session cookies
    Session cookies are temporary cookie files which are erased when you close your browser. When you restart your browser and go back to the site that created that cookie, the website will treat you as a new visitor.
  • Functional/Persistent Cookies
    These are cookies which are set up to improve the functionality of the website. For example, cookies that remember the content you previously viewed on this website or the email address and password you provided when registering during an earlier visit to this website. Cookies may also remember items you have previously placed in your shopping cart while visiting KwikBuck website. Using Functional cookies, therefore, may allow us to serve you content tailored to your interests and save you the time of having to re-register or re-enter information when you re-visit this website or try to access certain member-only sections. On some websites, cookies enable us to store your favourite recipes, activities, points or high scores. We may also use Cookies to lockout underage users from certain activities.
  • Cookies that send information to us
    These are the cookies that we set on KwikBuck Site and they can only be read by that site. This is known as a “First Party” cookie.

We also place cookies on brand ads which are placed on other websites owned by third parties. We obtain information via those cookies when you click on or interact with the advertisement. In this situation the brand is placing a “Third Party” cookie. The brand may use the information obtained by these cookies to serve you with advertising that is relevant and of interest to you based on your past online behaviour.

How to control Cookies

If you would like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Notice concerning Do Not Track signals

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We do not recognize or respond to browser-initiated DNT signals, as the Internet industry is currently still working toward defining exactly what DNT means, what it means to comply with DNT, and a common approach to responding to DNT

Voluntary disclosure of information

Supplying personally identifiable information is entirely voluntary. You are not required to register with us in order to use our Website. However, we offer some services and features only to visitors who are registered with the Website or certain sections of the Website can be accessed only by those users who are registered with us.

You may change your interests at any time and may opt-in or opt-out of any marketing / promotional / newsletters mailings. We reserve the right to send you certain service related communication, considered to be a part of your Website account without offering you the facility to opt-out. If you still face an issue then you may contact us at info@kwuicbuck.com.

If you’re personally identifiable information or email address change, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing our Customer Service at info@kwuicbuck.com.

Upon request, we will remove / block your personally identifiable information from our database, thereby cancelling your Website registration, whether temporarily or permanently. However, your information may remain stored in our archives on our servers, whether dedicated or shared, even after the deletion or the termination of your Website account.

If we plan to use your personally identifiable information for any commercial purposes, we will notify you at the time we collect that information and allow you to opt-out of having your information used for those purposes.

The rights of users

Users may exercise certain rights regarding their Data processed by KwikBuck.

Users entitled to broader protection standards may exercise any of the rights described below. In all other cases, Users may inquire with KwikBuck to find out which rights apply to them.

In particular, Users have the right to do the following:

  • Right to obtain a copy of your personal information. You have the right to obtain a copy of the personal information we hold about you.
  • Right to rectification. You may request that we rectify any inaccurate and/or complete any incomplete personal information. We will then correct out records, and notify any third parties to whom such personal information may have been transmitted as described above.
  • Right to data portability. You may request a copy of all personal information you have provided to us after which we will transmit those data to another data controller of your choice.
  • Right to opt-out of marketing communications. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you.
  • Right to withdraw consent. You may withdraw your consent to the processing of your personal information at any time. Such withdrawal will not affect the lawfulness of processing based on your previous consent. Please note that if you withdraw your consent, you may not be able to benefit from certain service features for which the processing of your personal information is essential.
  • Right to object to processing. You may request that we stop processing your personal information. Please note you may not be able to benefit from certain service features for which the processing of your personal information is essential.
  • Right to erasure. You may request that we erase your personal information and we will comply, unless there is a lawful reason for not doing so.
  • Access their Data. Users have the right to learn if Data is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, KwikBuck will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from KwikBuck.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

The law basis for processing personal information

Our lawful basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect vital interests.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.

If you have questions about or need further information concerning the lawful basis on which we collect and use your personal information, please contact us.

Security Procedures

The security of your personal information is important to us. We have reasonable security measures to safeguard and protect your personal information from unauthorized access and you agree that such measures are secured and adequate. We restrict access to your personal information to our employees, agents, third party service providers, partners, banks and financial institutions as may be required who need to know such personal information in relation to the Website and its services. You agree that the security measures undertaken by such recipients (or if agreed between us and such recipients) are secured and adequate.

While we will endeavour to take all reasonable and appropriate steps to keep secure any information which we hold about you and prevent unauthorized access, you acknowledge that the internet is not 100% secure and that we cannot provide any absolute assurance or guarantee regarding the complete security of your personal information. We will not be liable in any way in relation to any breach of security or unintended loss or disclosure of information due to any Website error or malfunction or due to the Website being linked to the World Wide Web or for any unauthorized or illegal acts of third parties.


Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Security Technology

We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. In particular, we:

  • Hold personal information in secure facilities and where the information is held electronically, on secure servers.
  • Use encrypted transmission links whenever we can.
  • Use other safeguards such as firewalls, authentication systems (e.g., passwords), and access control mechanisms to control unauthorised access to systems and data.
  • Regularly review our information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to systems.
  • Restrict access to personal information to our employees, contractors and agents who need to know that information in order to process it for us and who are subject to strict contractual confidentiality obligations. KwikBuck may discipline or terminate individuals who maliciously acquire information, without being entitled to its access.

Once members’ information is no longer needed, KwikBuck will take reasonable steps to destroy or de-identify the information as long as KwikBuck is not required by applicable laws and regulations.

We will take seriously and deal promptly with any accidental or unauthorised disclosure of personal information. We follow the relevant scheme for notifiable data breaches where applicable and when handling accidental or unauthorised disclosures of personal information.

Links to other websites/apps

The Website may contain links to third party websites, whose information practices may be different than KwikBuck’s. Visitors should consult such third-party sites’ privacy notices as KwikBuck does not have any control over information that is submitted to, or collected by, these third parties. KwikBuck does not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party.

These links are provided solely as a convenience to you and not as an endorsement by KwikBuck of the contents on such third-party websites. We cannot ensure that you will be satisfied with any products or services that you purchase from a third-party site that links to or from the Website, since these sites are owned and operated by independent retailers.

We are not responsible for the content of linked third-party sites and does not make any representations regarding the content or accuracy of materials on such third-party sites. KwikBuck has not taken any steps to confirm the accuracy or reliability of any of the information contained in such third-party sites. If you decide to access linked third-party sites, you do so at your own risk. KwikBuck strongly encourages you to make whatever investigation you feel necessary or appropriate before proceeding with any online or off-line transaction with any of these third parties.

Children’s privacy

Protecting the privacy of every minor is equally important to us. The Website is not structured to attract minor children under eighteen (18) years and you hereby acknowledge that you are above the age of eighteen (18) years while using the Website.

Your acceptance of these terms

By accessing the Website, you signify your assent to the KwikBuck Privacy Policy. If you do not agree to this Privacy Policy, please do not access the Website. You should visit this page periodically, as we may, from time to time, update this Privacy Policy and such changes shall be effectively immediately upon posting on the Website and without further notice to you. Your continued access to the Website following the posting of changes to this Privacy Policy shall be deemed an acceptance of such changes by you. KwikBuck will, however, use personally-identifiable information only in accordance with the version of the Privacy Policy under which the information was collected.

Opt out

You are not required to supply any of the personal information that we may request; however, failure to do so may result in our being unable to open or maintain your account or to provide services to you. While we make every effort to ensure that all information we hold about you is accurate, complete, and up to date, you can help us considerably in this regard by promptly notifying us if there are any changes to your personal information.

Policy updates

We reserve the right to change or update this Privacy Policy at any time by placing a prominent notice on our Website, so please review it frequently. Such changes shall be effective immediately upon posting to this Website. If we decide to change our Privacy Policy, we will post those changes to this page or any other place we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we may notify you here, or by means of a notice on our homepage or by way of an email.

Upon updating the Privacy Policy, we may revise the “Updated” date at the bottom of this Privacy Policy.

Enquires and further details

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact us at info@kwikbuck.com

We’re here to help

Support is just a few taps away. You can also get your questions answered by using our help section.

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